Although the hosting service provided by the different companies is roughly identical, each provider has a customized platform with its own tweaks and ways to execute certain tasks. That is why, an exhaustive knowledge base would be incredibly helpful both for persons with zero past experience and for technically skillful individuals who will at some point discover how specific tasks are accomplished, but will waste time in the meantime. The purpose of such a knowledge base is to make the service fast and simple to use, sparing users lots of time and energy. The outcome is more satisfied customers, since they can effortlessly find the information they desire, and significantly less work for the help desk staff representatives, because usually the majority of the enquiries and difficulties that customers have are already described in the knowledge base. Given that the articles are written well and cover more things, you will be able to discover more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Hosting
If you order a shared hosting
account through our company, you’ll be bestowed with access to our detailed online help documentation where you will find information about pretty much everything associated with our hosting solutions. The topics range from how to create an e-mail account on your telephone, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-understand manner and include comprehensive manuals on how to carry out a particular operation in your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for example one that concerns Internet apps on your computer. The complete archive of articles will be available in the Help section of the Control Panel, but those that are related to a certain section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to learn more or less everything connected to your account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers
, will allow you to access the extensive online help documentation that we’ve prepared for you. The articles themselves offer generic info about our services, educative tutorials about the separate functions that you can use, as well as troubleshooting instructions that can help you solve common issues that you could chance upon. The topics that we have included cover practically everything, from elementary things such as how to host a brand-new domain
in the account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, while the complete article collection can be accessed through the dedicated Help section.