Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is qualified to instantly address all of our shared web hosting clients’ concerns and assistance demands. Through our ticketing system, it will be easy to share your request and a support team member will, no doubt return to you in less than max 1 hour. Basically, practice proves that the typical reply time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our crew of qualified professionals will be on the web for you 24x7x365 to answer to all of your requests and to deal with any concern you might have. You are able to send us a help and support ticket from the Please Host My Site Web Control Panel or drop an email any time. Furthermore, on working days, you could phone us or use the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guide while working on your site within the Control Panel, you could always select the Help button and see your problem in the variety of articles or blog posts that will appear. We have as well turned lots of the posts into video tutorials. The catalogue of instructional videos will load if you click on the Videos button located in each section.