Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our technical assistance crew is on duty 24/7/365 to attend to all of your current assistance needs. Every single ticket you send to us shall be replied to within up to 60 mins. If your situation demands some help from an admin, we will address the ticket to the person in charge and will inform you that the problem is being resolved.

  • Top quality support service

  • Top–quality Technical Assist Service

  • Our technical support staff is going to be working for you 24x7x365 to to respond to all help inquiry tickets that you send to us. We offer tech help for the programs that are installed in advance on your web server. These include our custom built Web Hosting Control Panel, the chosen Operating System plus the server management panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • A complete and regularly updated articles base is built into our custom–built Web Hosting Control Panel. It offers you quick tips about how to perform all of the main web site managing tasks. The Help area gives you in–depth how–to article tutorials and step–by–step video lessons. You can reach the Help zone by pressing the Help or Video buttons in the top right corner of each Control Panel section.